Cancellation & Refund Policy
1. Statutory Right of Withdrawal
Pursuant to the **EU Consumer Rights Directive**, consumers residing within the European Union maintain the fundamental right to withdraw from digital service agreements within a period of 14 calendar days from initial purchase or service execution signature, completely without justification, provided work has not commenced.
2. Immediate Execution Waiver for Custom Digital Operations
By explicitly initializing customized system configuration sequences, technical strategy blueprints, or requesting immediate codebase deployment (commonly defined as launching the "Project Development Phase"), you provide your explicit prior consent for **urban code agency** to immediately begin providing services. In strict accordance with Article 16(m) of the EU Consumer Rights Directive, you acknowledge that once the execution, design, or custom development processes have actively started, your statutory right of immediate contract cancellation and refund becomes legally void.
3. Refund Processing Framework
Where valid termination or cancellation criteria are met and approved before the initialization of the engineering tasks, refunds are processed within an unextended window of 14 business days from verification. All funds returned are explicitly routed back to the exact source credit/debit card or banking payment mechanism utilized during introductory transaction checkout.